Privacy Policy

Our Commitment to Privacy

Gross GTB is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our banking services, websites, and mobile applications.

We understand that your privacy is important, and we are dedicated to maintaining the trust you place in us by following strict privacy and security practices.

Information We Collect

Personal Information

We collect personal information that you provide to us, including:

• Name, address, phone number, and email address
• Social Security number or Tax Identification Number
• Date of birth and government-issued identification
• Employment and income information
• Account numbers and transaction history

Automatically Collected Information

When you use our digital services, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our websites
• Location data (with your permission)
• Cookies and similar tracking technologies

Information from Third Parties

We may collect information from:

• Credit bureaus and reporting agencies
• Identity verification services
• Fraud prevention services
• Marketing and analytics providers

How We Use Your Information

We use your information to:

• Open and manage your accounts
• Process your transactions and provide banking services
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Communicate with you about your accounts and services
• Improve our products and services
• Send you marketing communications (with your consent)
• Respond to your questions and requests

Information Sharing and Disclosure

When We Share Your Information

We may share your information with:

• Service Providers: Companies that help us operate our business, such as payment processors, technology providers, and marketing agencies
• Affiliated Companies: Gross GTB subsidiaries and affiliates that provide financial services
• Legal and Regulatory Authorities: When required by law or to comply with legal processes
• Credit Bureaus: To report account information and check creditworthiness
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Opt-Out Rights

You have the right to limit certain types of information sharing. You may opt out of:

• Marketing communications from Gross GTB
• Sharing with affiliates for marketing purposes
• Sharing with third parties for their marketing purposes

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Multi-factor authentication for account access
• Regular security assessments and audits
• Employee training on data protection
• Restricted access to personal information
• 24/7 fraud monitoring and detection systems

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Opt out of the sale of personal information

To exercise these rights, please contact us at privacy@Gross GTB.com or call 1-800-BANK-HELP.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our websites and mobile apps. These technologies help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve our website functionality
• Deliver relevant advertisements

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: